Shipping policy
Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has shipped.
United States Shipping
We offer free standard shipping on all orders within the United States.
- Standard Shipping: Estimated 3–8 business days after processing. Free on all orders.
- Express Shipping: Estimated 1–2 business days after processing. Available at checkout.
Tracking
All orders include tracking. You will receive your tracking number via email once your order ships.
Delivery Disclaimer
Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs clearance, or peak shipping seasons.
International Shipping – Switzerland
We currently ship to Switzerland with the following option:
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Standard International Shipping: Estimated 6–12 business days after processing
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Flat rate: $39 USD
Delivery times may vary due to customs processing.
Customs, Duties & VAT
Orders shipped to Switzerland may be subject to local VAT (8.1%), customs duties, and handling fees upon delivery. These charges are determined by Swiss customs authorities and are the responsibility of the customer.
These fees are collected by local customs upon delivery and are outside of ARIELL’s control.
Tracking
All orders include tracking. You will receive your tracking number via email once your order ships.
Delivery Disclaimer
Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs clearance, or peak shipping seasons.